Frequently Asked Questions

Aweliv installs IoT sensors and Vision AI devices in properties to enhance security and reduce energy costs. We work with landlords, homeowners, and housing associations across the UK.

We are a UK-based company and serve properties nationwide across England, Scotland, Wales, and Northern Ireland.

We work with all property types including residential homes, HMOs, student accommodation, co-living spaces, commercial properties, and large housing association portfolios.

A typical single-property installation takes 2-4 hours. For larger portfolios, we create a phased rollout plan to minimise disruption. Our certified engineers handle everything.

We design our installations to be as minimally disruptive as possible. Most devices are wireless and can be fitted without any structural changes to the property.

Yes, a stable broadband connection is required for real-time monitoring. If connectivity is an issue, we can recommend solutions including 4G/5G backup options.

We install smart cameras, door/window sensors, motion detectors, smart thermostats, energy monitors, occupancy sensors, and smart lighting systems — all interconnected through our platform.

Vision AI uses artificial intelligence to analyse CCTV footage in real time. It can detect intruders, recognise unusual behaviour, count occupancy, and alert you instantly — all without manual monitoring.

Yes, our platform is fully accessible from any smartphone, tablet, or computer via a web dashboard. You can view live feeds, check energy data, and manage devices from anywhere.

Costs vary depending on property size and the solution package you choose. We offer a free consultation where we assess your needs and provide a transparent, no-obligation quote.

Some services include a small monthly fee for cloud storage, monitoring, and platform access. All costs are clearly outlined upfront — no hidden charges.

No, we do not require long-term lock-in contracts. We offer flexible terms because we believe our service quality speaks for itself.

Absolutely. All data is encrypted in transit and at rest. We are fully GDPR-compliant and follow UK data protection regulations. Your data is never shared with third parties.

All data is stored securely on UK/EU-based cloud servers with enterprise-grade encryption and redundancy.

Yes, tenants can be given access to view their own energy usage and smart home controls through the platform, with permissions managed by the property owner.